“Today was the second time since June we need plumbing help. iPlumb was able to help right away. Both times they called about 20 minutes before they arrived and both times were well within the 4 hour window provided. We had the same plumber both times and he was great. He was polite, knowledgeable and effective at resolving our issues. Definitely would recommend iPlumb.”
– Scott P.
“First time, I used iPlumb services and I had a great experience. I called several plumbers and I selected iPlumb since they offered the service within 4 hours and their quote was affordable compared to the others. Jack from the iPlumb came to install the new toilet and he has done a fantastic job. After talking to him about the new toilet, I realized that I need to change the toilet I selected initially i.e. from elongated to round one due to space constraint. Jack is very courteous & patient and went back to get another one. I give highest rating for his services for not only his great workmanship but also for awesome customer service. I will definitely use iPlumb & Jack for my future plumbing services and refer to my friends and colleagues as well.”
– Siva R.
“Our hot water heater broke and iplumb came within very short notice and handled the problem exceptionally well. After calling several plumbers in the areas, Iplumb was highly recommended to us by a neighbor in the plumbing industry. They got back to us promptly and were by far the most affordable option. We have already lined them up for a second unrelated project regarding an outside drainage pipe. Overall great experience!!”
– Matthew K.
“Came home yesterday and had no hot water. My neighbor recommended iplumb, so I called them around 4pm. Johnny was at my house by 5:30. After going over several options, we decided to replace our 15 year old water heater. He had the new water heater in and running by 8pm. I am super happy with the entire process. Highly recommend iplumb. Quick, reliable, clean, and more than fair pricing.”

Gina M.
“My water heater went bad.
A friend recommended iplumb services.
Johnny was prompt and prepared to lay out all of the options. Replacing the element was the least expensive option. But, given the nominal increase of a new heater, which came with warranty and more importantly the benefit that all other aspects of the equipment would be new, making it less likely to cause another inconvenient breakdown, I went for the new basic heater.
Without any pressure, Johnny also informatively laid out other options for my home. An informed, responsive, clean, friendly professional who deserves a growing positive reputation.”
– George K.
“Johnny and Tyler are fantastic; we had a bad sewer line and they did an expert job. They are conscientious in their work and very considerate of the property they are working on. They did what they needed to do and then some..they go the extra mile to make sure all issues are resolved.
They work weekends; which was a gift from heaven in this case. Best of all they quote a price, and that is what you pay. NO surprises! The best company to work with!! Give Johnny a call; you will be thankful you did.”
– Trudy F.
“We needed our tankless water heater replaced. I got quotes from a couple other companies and was shocked at what they charged. I knew how much the water heater cost and I figured it shouldn’t take more than a few hours to swap it out so I knew I was being taken to the cleaners – basically I would have been paying around $1000/hour for labor. I contacted another local plumbing company who in turn referred me to iPlumb, saying they were not installing tankless water heaters at the time. That was probably one of the best things that happened to me this year. Within a couple hours I got a call from Johnny. It was obvious from talking with him that he was very knowledgeable about the Navien water heaters and when he quoted me the price my jaw hit the floor. It was almost half of what I had been quoted by other companies. Johnny showed up right on time, did a fantastic job of installing the new unit, and a great job of cleaning up when he was finished. He took the time to explain how the unit worked, how to use the control panel, and how to maintain it. It was just an all around great, painless experience working with iPlumb. If you’re looking to have a tankless water heater installed or replaced this is the place you need to go.”
– Jim T.
“Amazing service! Had these guys install a new tankless water heater. Very knowledgeable and the work even looks great!! Very pleased.”
– Jonathan Engalls

I am left with the feeling that it is very possible that Johnny cares more about integrity and the reputation of his company than he does about making quick money and as a result, the $400 dollars I spent is the best $400 I have spent
-Y. Walker

I wanted to let you know how pleased I am with the service of your company and, Johnny ODonnell. I called you company for a number of pluming issues and I received an appointment for the very next day. The phone operator was very friendly. I was so surprised that I didn’t have to wait a week like so many other companies.

Johnny came right in, put down all of his protection barriers and immediately got to work on diagnosing my plumbing concerns. He explained everything to me and showed me what was wrong. Two of our issues were not up to county code and a danger to my family. He went over pricing and immediately got to work. He had parts for most of the items on his truck. Again, I didn’t have to wait weeks. He fixed everything that he could that day. Two of the items required custom parts which he helped me order to ensure that they were correct.

As soon as the parts arrived he came the next day after my call. He fixed the remaining fixtures. I would say that it was a pleasure dealing with Johnny. I have already called to schedule a service for another item.

-Mrs Jenkins

Not long after I sent the first email I received a call from Johnny following up. Ironically, he called literally 30 seconds after I sent the second email regarding our mistake. The point of this third email is just to say this is why we will use iPlumb again. Your attention and interest in your customers is something that is not that common and greatly appreciated. Thank you for being customer focused.
-Scott

 
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